Business & Finance
Voice Service
Last updated 2026-08-02 · benchmark measured 2026-08-02 — deterministic & reproducible
Udesk Call Center is cloud-based call center support software for customer service teams.
Is Voice Service production-ready?
Legit.Show scores Voice Service 58 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Voice Service (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Reliability; its weakest is Privacy. Every frame it averages is published with its evidence on the Legit.Show listing.
The 7 Frames
- Performance — 63/100
- Accessibility — 87/100
- Security — 25/100
- Privacy — 0/100
- Reliability — 100/100
- Standards — 89/100
- Discoverability — 45/100
What we measured
- No Content-Security-Policy and no HSTS.
- Served over HTTPS with a valid certificate.
- Real Lighthouse performance run — 730 ms to first byte.
- Returns a proper 404 for unknown routes.
- 3 of 3 sampled routes reachable.
- No privacy policy found.
- Sets cookies / loads scripts with no consent prompt.
- Discoverable: sitemap.
Who built it
Gao Junchao
Who it's for
Enterprises · Small businesses · Startups · Customer service teams · Multi-channel support organizations
Pricing
Call Center+Ticket: $765/Year ($64/Month); Live Chat+Ticket: $969/Year ($81/Month); Omnichannel+Ticket: $1,118/Year ($118/Month)