AI & Agents
Ticketdesk AI
Last updated 2026-08-06 · benchmark measured 2026-08-06 — deterministic & reproducible
AI-powered help desk with autonomous agents that handle support tickets 24/7.
Is Ticketdesk AI production-ready?
Legit.Show scores Ticketdesk AI 80 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Ticketdesk AI (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Reliability; its weakest is Security. Every frame it averages is published with its evidence on the Legit.Show listing.
The 7 Frames
- Performance — 82/100
- Accessibility — 96/100
- Security — 25/100
- Privacy — 75/100
- Reliability — 100/100
- Standards — 97/100
- Discoverability — 85/100
What we measured
- No Content-Security-Policy and no HSTS.
- Served over HTTPS with a valid certificate.
- Real Lighthouse performance run — 126 ms to first byte.
- Returns a proper 404 for unknown routes.
- 3 of 3 sampled routes reachable.
- Has a reachable privacy policy.
- Sets cookies / loads scripts with no consent prompt.
- Discoverable: sitemap, OpenGraph image, canonical URL.
Who built it
Priyanka Rathee
Who it's for
startups · small teams · growing teams · customer support teams · support leaders
Pricing
Basic $29/month, Professional $79/month, Business $249/month, Enterprise custom pricing; 3-day free trial available
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