Is Ticketdesk AI secure?

Legit.Show measured Ticketdesk AI's Security frame at 25/100. No Content-Security-Policy and no HSTS. Served over HTTPS with a valid certificate.

How does Legit.Show measure Ticketdesk AI?

Legit.Show scores seven frames — Performance, Accessibility, Security, Privacy, Reliability, Standards and Discoverability — deterministically from the public surface (URL, HTTP headers, real Lighthouse), with no LLM in the scoring path. See legit.show/methodology.

AI & Agents

Ticketdesk AI

Last updated 2026-08-06 · benchmark measured 2026-09-15 — deterministic & reproducible

AI-powered help desk with autonomous agents that handle support tickets 24/7.

78/100

7/7 frames

Top 51% of 14,138 measured · #15 of 19 in help desk software

Legit Benchmark — the simple average of 7 measured frames. Frames we could not measure are left out of the average, never counted as zero. Every frame is shown below with its evidence.

Checked 2026-09-15 · scores move as sites change

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To cite this score: legit.show/s/ticketdesk-ai/2026-09-15. That address never changes; this page moves with every re-measure.

Legit.Show scored Ticketdesk AI 78/100 on 2026-09-15, measured across all 7 frames from its public surface. legit.show/s/ticketdesk-ai/2026-09-15

Is Ticketdesk AI production-ready?

Legit.Show scores Ticketdesk AI 78 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Ticketdesk AI (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Reliability; its weakest is Security. Every frame it averages is published with its evidence on the Legit.Show listing.

The 7 Frames

Performance — 69/100
Accessibility — 97/100
Security — 25/100
How this compares across the catalogue: The Web Security Baseline
Privacy — 75/100
How this compares across the catalogue: The Privacy Gap
Reliability — 100/100
Standards — 97/100
Discoverability — 85/100

What we measured

No Content-Security-Policy and no HSTS.
Served over HTTPS with a valid certificate.
Real Lighthouse performance run — 1394 ms to first byte.
Returns a proper 404 for unknown routes.
3 of 3 sampled routes reachable.
Has a reachable privacy policy.
Sets cookies / loads scripts with no consent prompt.
Discoverable: sitemap, OpenGraph image, canonical URL.

Who built it

Priyanka Rathee

Who it's for

startups · small teams · growing teams · customer support teams · support leaders

Pricing

Basic $29/month, Professional $79/month, Business $249/month, Enterprise custom pricing; 3-day free trial available

Sources and updates

Description: Taken from ticketdesk.ai's own website on 2026-08-06.
Operator: Ticketdesk AI, as named in ticketdesk.ai's terms, privacy page or footer.
Benchmark: Measured by Legit.Show from the live site, the way any visitor sees it — with no access to its code or accounts. Same method for every product, and no AI decides the score. Last checked 2026-09-15.

Put together from public information, without Ticketdesk AI's involvement. If anything here is wrong, tell us and a person will check it.

Visit Ticketdesk AI → · Alternatives to Ticketdesk AI → · How this was measured →