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AI & Agents

PolyAI

Last updated 2026-10-23 · benchmark measured 2026-10-23 — deterministic & reproducible

PolyAI provides an enterprise voice AI platform for automated contact center calls.

92/100
7/7 frames
Top 10% of 17,312 measured · #2 of 19 in ai voice agent platform
Legit Benchmark — the simple average of 7 measured frames. Frames we could not measure are left out of the average, never counted as zero. Every frame is shown below with its evidence.
Checked 2026-10-23 · scores move as sites change

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Legit.Show scored PolyAI 92/100 on 2026-10-23, measured across all 7 frames from its public surface. legit.show/s/poly-ai/2026-10-23

Is PolyAI production-ready?

Legit.Show scores PolyAI 92 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on PolyAI (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Accessibility; its weakest is Performance. Every frame it averages is published with its evidence on the Legit.Show listing.

The 7 Frames

What we measured

Who built it

Nikola Mrkšić · product account @polyaivoice

Who it's for

Contact centers · Customer service teams · Enterprise businesses · Voice AI developers · Multi-channel communication platforms

Pricing

Dialog-RSN-1 API: 2¢ per connected minute (billed per second); Text tokens: $2.00 input / $0.20 cached input / $5.00 output; $100 free credit for new signups before Nov 19

Sources and updates

Description
Taken from poly.ai's own website on 2026-10-23.
Operator
PolyAI Ltd., as named in poly.ai's terms, privacy page or footer.
Benchmark
Measured by Legit.Show from the live site, the way any visitor sees it — with no access to its code or accounts. Same method for every product, and no AI decides the score. Last checked 2026-10-23.

Put together from public information, without PolyAI's involvement. If anything here is wrong, tell us and a person will check it.

Visit PolyAI → · Alternatives to PolyAI → · How this was measured →

See how PolyAI ranks among tested ai voice agent platform products →

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