Legit.Show measured Gorgias's Security frame at 60/100. Security headers present: CSP, X-Frame-Options. No HSTS. Served over HTTPS with a valid certificate.

How does Legit.Show measure Gorgias?

Legit.Show scores seven frames — Performance, Accessibility, Security, Privacy, Reliability, Standards and Discoverability — deterministically from the public surface (URL, HTTP headers, real Lighthouse), with no LLM in the scoring path. See legit.show/methodology.

AI & Agents

Gorgias

Last updated 2026-08-03 · benchmark measured 2026-09-15 — deterministic & reproducible

Helpdesk and AI customer support platform built for ecommerce brands.

77/100

7/7 frames

Top 55% of 14,510 measured · #17 of 19 in help desk software

Legit Benchmark — the simple average of 7 measured frames. Frames we could not measure are left out of the average, never counted as zero. Every frame is shown below with its evidence.

Checked 2026-09-15 · scores move as sites change

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To cite this score: legit.show/s/gorgias-com/2026-09-15. That address never changes; this page moves with every re-measure.

Legit.Show scored Gorgias 77/100 on 2026-09-15, measured across all 7 frames from its public surface. legit.show/s/gorgias-com/2026-09-15

Is Gorgias production-ready?

Legit.Show scores Gorgias 77 out of 100 — the simple average of its 7 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Gorgias (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Reliability; its weakest is Performance. Every frame it averages is published with its evidence on the Legit.Show listing.

The 7 Frames

Performance — 43/100
Accessibility — 86/100
Security — 60/100
How this compares across the catalogue: The Web Security Baseline
Privacy — 75/100
How this compares across the catalogue: The Privacy Gap
Reliability — 100/100
Standards — 76/100
Discoverability — 100/100

What we measured

Security headers present: CSP, X-Frame-Options.
No HSTS.
Served over HTTPS with a valid certificate.
Real Lighthouse performance run — 89 ms to first byte.
Returns a proper 404 for unknown routes.
3 of 3 sampled routes reachable.
Has a reachable privacy policy.
Sets cookies / loads scripts with no consent prompt.

Who it's for

Ecommerce brands · Shopify sellers · Growing support teams · High-volume retailers · Customer support teams

Pricing

Starter $40/mo (50 tickets/month), Basic $77-90/mo (300 tickets/month), Pro $471-550/mo (2,000 tickets/month), Advanced $1,227-1,430/mo (5,000 tickets/month), Enterprise custom pricing. AI Agent inclu

Sources and updates

Description: Taken from gorgias.com's own website on 2026-08-03.
Operator: Gorgias Inc., as named in gorgias.com's terms, privacy page or footer.
Benchmark: Measured by Legit.Show from the live site, the way any visitor sees it — with no access to its code or accounts. Same method for every product, and no AI decides the score. Last checked 2026-09-15.

Put together from public information, without Gorgias's involvement. If anything here is wrong, tell us and a person will check it.

Visit Gorgias → · Alternatives to Gorgias → · How this was measured →