AI & Agents

Firefly Support

Last updated 2026-09-03 · benchmark measured 2026-09-03 — deterministic & reproducible

Firefly Support handles AI-powered replies for app and game support inboxes.

Is Firefly Support production-ready?

Legit.Show scores Firefly Support 85 out of 100 — the simple average of its 6 measured frames. Legit.Show ran its deterministic 7-Frame production-readiness benchmark on Firefly Support (public-surface assessment), measured from the public surface with no LLM in the scoring path. Its strongest frame is Privacy; its weakest is Security. 6 of the seven frames returned a score; Accessibility was not measurable on this service and is recorded as null — not as zero. Every frame it averages is published with its evidence on the Legit.Show listing.

The 7 Frames

• Performance — 80/100
• Accessibility — not measurable on this service (null — not scored as 0)
• Security — 60/100
• Privacy — 100/100
• Reliability — 92/100
• Standards — 75/100
• Discoverability — 100/100

What we measured

• Security headers present: X-Frame-Options, X-Content-Type-Options, Referrer-Policy.
• No Content-Security-Policy and no HSTS.
• Served over HTTPS with a valid certificate.
• Real Lighthouse performance run — 251 ms to first byte.
• Returns a proper 404 for unknown routes.
• 0 of 0 sampled routes reachable.
• Has a reachable privacy policy.
• Sets cookies / loads scripts with no consent prompt.

Who it's for

Mobile game studios · App developers · Small app teams · Scaling apps · Large apps and games

Pricing

Free ($0/month, 50 messages), Standard ($20/month, 300 messages), Enterprise ($75/month, 1,500 messages)

Visit Firefly Support → · Alternatives to Firefly Support → · How this was measured →